Terms & Conditions


The following are terms of a legal agreement between you and International Contract Assembly Group LLC (“ICAG”). By accessing, browsing and/or using this site (“Site”), you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations.

  1. ICAG makes no representation that materials in the Site are appropriate or available for any particular purpose or legally accessible from any particular location and access to them from territories where their contents are illegal is prohibited. The use and browsing of this Site, or any links contained therein, is strictly at the User’s risk. ICAG has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site.
  2. The copyright in all material provided on this Site is held by ICAG or by the original creator of the material. None of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of ICAG or the copyright owner; provided, however, that permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only provided the materials are not modified and all copyright and other proprietary notices contained in the materials are retained. This permission terminates automatically upon the breach of any of these terms or conditions at which time any downloaded and/or materials printed from the Site must be immediately destroyed.
  3. The trademarks, service marks, and logos (the “Trademarks”) used and displayed on this Site are registered and unregistered Trademarks of ICAG and others. Nothing on this Site should be construed as granting by implication estoppel, or otherwise , any license or right to use any Trademark displayed on the Site, without the written permission of the Trademark owner. The name “ICAG” or “ICAG ” or “International Contract Assembly Group LLC” or the ICAG logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission. ICAG prohibits use of the ICAG logo as a “hot” link to any ICAG site unless establishment of such a link is approved in advance by ICAG in writing.
  4. The materials on this site are provided “as is” without warranties of any kind either express or implied. To the fullest extent possible pursuant to the applicable law, ICAG disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particluar purpose, non-infringement or other violation of rights. ICAG does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the materials on this site or any sites linked to this site.
  5. Under no circumstances, including, but not limited to, negligence, shall ICAG be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit arising out of the use, or the inability to use, the materials on this site even if ICAG or a ICAG authorized representative has been advised of the possibility of such damages. ICAG also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect computer equipment or other property on account of access to, use of, or browsing in the site or downloading of any materials, data, text, images, video or audio from the site.
  6. Any transmission to this Site by any means will be treated as non-confidential and nonproprietary, and may be disseminated or used by ICAG or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. Posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other materials that could give rise to any civil or criminal liability under the law is strictly prohibited.
  7. ICAG may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound. Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of Arizona.


International Contract Assembly Group LLC, hereinafter “Seller,” will supply the items and/or services identified on the face of this Quotation or Acknowledgment expressly conditional upon Buyers acceptance of the following terms. Seller, by its commencement of performance shall not prejudice the rights to enforcement of these conditions.

  1. ACCEPTANCE OF ORDER: No purchase order shall be binding upon Seller unless and until accepted in writing by an authorized employee of Seller, or by performance. No terms or conditions of Buyer’s purchase order or other similar instrument including without limitation price, delivery schedule, imposed provisions of the U.S. Federal Acquisition Regulations (FAR) or those similar regulations imposed by other branches of the government, which alter or are inconsistent with Seller’s terms and conditions shall be binding upon Seller, nor shall apply to this transaction, unless specifically agreed to in writing by the Seller.
  2. PRICE AND DESIGN CHANGES: Seller reserves the right to make changes in design at any time without incurring any obligation to provide such changes on units previously sold or to continue to supply obsolete items. Unless otherwise agreed in writing, the prices quoted are based upon manufacture of the quantity and types originally specified and are subject to revision for variations in quantity, specifications and/or delivery rates, or when interruptions or engineering changes are caused or requested by Buyer. Changes to an order following acceptance by Seller will not be effective until mutual agreement has been reached regarding the effect of such changes on price, delivery and other conditions of the order. Quoted prices do not include federal, state or local taxes and such taxes, if any will be added to the quoted prices and will be shown as a separate line item on invoices.
  3. MINIMUM ORDER VALUE: The acceptable value of any order is as indicated on the face of our Quotation Form. Buyer’s accumulation of a number of items into one purchase is authorized to reach this minimum.
  4. SHIPMENTS: All supplies and services are sold E.X.W. (Ex Works), and the point of origin shall be the Seller’s plant. Costs of normal boxing and packaging for domestic shipment are included in quoted prices. Method of shipment is as shown on the face of this Quotation or Acknowledgment, and unless specified otherwise; Seller normally will use the most convenient, least expensive surface transportation. When special domestic or export packing is specified, a change may be made to cover any extra expenses incurred. Seller assumes no responsibility for delay, breakage, damage or loss after its delivery to the carrier. Seller reserves the right to make partial shipments at its discretion. The delivery dates quoted are Seller’s best estimate, which may be delayed due to engineering material acquisition or production delays and Seller disclaims any liability for direct, incidental, or consequential damages caused by said delays.
  5. TERMS OF PAYMENT: Unless otherwise stated on the face of this document, terms of sale are “net 30 days” from date of invoice with no discount allowed for early payment. At any time when in its opinion the financial condition of the Buyer warrants, Seller may either alter or suspend credit, and in cases where credit is not established satisfactorily, or financial information is not available, the terms of sale shall be cash with order or C.O.D. at Seller’s option. Each shipment shall be considered a separate and independent transaction and payment therefore shall be made accordingly. In addition to any other rights and remedies available to Seller, failure to pay any amount due within the time specified will result in a late charge of 1.5% per month being added to Buyer’s account until final payment.
  6. RESCHEDULES: The prices quoted are expressly for delivery dates negotiated. While Seller shall have no obligation to comply with unilateral directives to change schedules or temporarily cease work, Seller will endeavor to accommodate buyer’s reasonable request for acceleration or deceleration, made at least forty-five (45) business days prior to scheduled delivery and stop work instructions not exceeding ninety (90) calendar days duration. Such changes or instructions, if accepted by Seller, shall require an equitable adjustment in the contract price or delivery schedule or both.
  7. RAW MATERIAL AND SOURCE INSPECTION SURCHARGES: The price of items containing precious metals, non-ferrous metals, magnetic materials and/or alloys thereof shall be subject to application of surcharge(s) at time of shipment, based upon fluctuations in the market value of such raw materials. Further, a surcharge may be applied to each shipment requiring inspection at Seller’s plant by the government and / or Buyer’s own inspection department or other private agency when concurrence with such inspection has otherwise been granted by Seller.
  8. CUSTOM PRODUCT: All Assembly products are considered Custom product, i.e., product for which the Buyer is the only user, is non-cancelable and cannot be rescheduled after receipt and acceptance of the order by the Seller.
  9. CANCELLATION FOR ALL PRODUCTS : Any order, once accepted by Seller, shall not be subject to unilateral cancellation except Cancellation of the US Government, which shall be processed in accordance with the procedures established in FAR. Orders may be pushed out once outside 45 business days from our acknowledged ship date, after which they are non-cancelable. Cancellations received by us within 45 business days of our acknowledged ship date are subject to charges up to the full value. Buyer shall not cancel the order in whole or in part where non-conformity in any partial or installment delivery does not impair the value of the whole contract. In the event of cancellation for any reason, Seller shall not be liable for any incidental or consequential damages caused by such cancellation.
  10. EXPORT REGULATIONS: Buyer acknowledges that if the items purchased hereunder are to be exported, they are subject to the U.S. Commerce and/or State Department Export Regulations, and buyer accepts full responsibility for and agrees to comply fully with such regulations, including obtaining export licenses and re-export permission.
  11. PATENT RIGHTS: Seller agrees to indemnify Buyer, its successor, assigns, agents and users of its products against loss, damage or liability, including costs and expenses, which may be incurred on account of any suit, claim, judgement or demand involving infringement or alleged infringement of any patent or unpatented right or inventions in the manufacture, use or disposition of any article or material supplied hereunder, provided Buyer shall promptly notify Seller of any suit instituted against it. At its option Buyer shall permit Seller to defend the same or make settlement in respect thereof.
  12. TECHNICAL DATA AND PROPERTY OF SELLER: All designs (whether or not patentable), processes, software, technical information, drawings and/or confidential information, hereinafter “Technical Data”. related to the items or services sold hereunder and not furnished by Buyer or specifically paid for by Buyer as a separate line item are the exclusive property of Seller, and all rights, title and interest in and to such property shall remain exclusively in Seller, notwithstanding Seller’s disclosure of any thereof to Buyer or Buyer’s payment to Seller for engineering or non-recurring charges. Buyer shall not use or disclose such Technical Data to any party without prior written consent of Seller. Likewise, title to all tools, test equipment and facilities not furnished by Buyer or specifically paid for by Buyer as a separate line item shall remain in Seller. Unless otherwise specifically agreed in writing, Technical Data furnished under a U.S. government contract or subcontract will be furnished with “limited rights” under the provisions of FAR if the Buyer has not agreed to pay the entire cost of development of the delivered items and Technical Data involved. Unless it is separately purchased by Buyer, Seller shall not be obligated to furnish any Technical Data or to grant Buyer any patent, license or other rights to it.
  13. EXCLUSIVE WARRANTY AND REMEDY: Seller warrants that each newly-manufactured article sold hereunder, and such portion of a repaired/refurbished article as has been repaired, refurbished or replaced by Seller, shall be free from defects in material or workmanship at time of shipment and for ninety (90) calendar days from the date of shipment shall perform in accordance with the specifications, if any incorporated herein. This warranty shall not extend to any article which upon examination by Seller is found to have been subjected to a) mishandling, misuse, tampering, negligence or accident, or b) installation, operation or maintenance which either was not in accordance with Seller’s instructions or was otherwise improper, or c) repair or alteration by anyone other than Seller. Seller shall not be responsible for damage to any associated instruments, equipment or apparatus. Should any failure to conform to this warranty be discovered and brought to Seller’s attention within ninety (90) calendar days from the date of shipment and be substantiated by examination at Seller’s factory or by authorized field personnel, then, at its own cost, Seller shall correct such failure, at its option, by repair or replacement of the non-conforming portion of such article or by return of the purchase price. Buyer agrees that this remedy shall be its sole and exclusive remedy against Seller and that no other remedy shall be available. In no event shall Seller be liable for special, incidental or consequential damages. Buyer shall notify Seller in writing of any alleged defect or failure in detail and expressing its desire to return such article under the remedy provided herein. No returns shall be accepted without prior approval by Seller, and all articles returned to the Seller must be shipped in accordance with Seller’s shipping instruction and with transportation charges prepaid. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, INLCUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  14. LIMITATIONS OF LIABILTY: Seller shall not under any circumstances be liable for any general damages greater than the cost of the articles hereunder, or for any special, incidental or consequential damages whatsoever, whether arising from Seller’s negligence, breach of contract, breach of expressed or implied warranty, any law giving rise to a claim of strict liability, or any other cause.
  15. FORCE MAJEURE: Seller shall not be liable to Buyer or in breach of contract for any failure or delay in performance due to fire, flood, labor strike, work stoppage, commercial impracticability, war, act of God, or any other cause beyond the control of Seller.
  16. NON-WAIVER: These terms and conditions set forth the entire understanding between the parties with reference to the subject matter hereof. The failure of Seller to enforce at any time any of the provisions hereof shall not constitute a waiver of such provision or a waiver of the rights to enforce the right to enforce any or all provisions at another time.
  17. APPLICABLE LAW: This sale and the contract between the parties shall be deemed executed in and shall be construed in accordance with the laws of the State of Arizona.
  18. TAXES: Buyer agrees to pay any applicable sales or use taxes whether the taxes are separately invoiced or not, unless Buyer furnished ICAG with adequate tax exemption certification.
  19. SUBSTITUTION OF MATERIALS: Seller reserves the right to make substitutions of materials without degrading the quality of product. Customer approval will be solicited when changes affect form, fit, or function.
  20. OVER AND UNDER SHIPMENTS: We reserve the right to over or under ship by 10% of the ordered quantity per line item not to exceed $50.00 in value.


The relevant portions of Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, as amended, and Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended, and the implementing rules and regulations are hereby incorporated by reference.

  • ACCEPTANCE: This Purchase Order which represents the entire agreement between Buyer and Seller becomes a binding contract upon the terms of purchase set forth herein by acknowledgement or commencement of performance. No change, modification or revision to this order shall be valid unless in writing and signed by the authorized representative of the Buyer. BUYER EXPRESSLY REJECTS ANY DIFFERENT OR ADDITIONAL TERMS AND CONDITIONS WHICH MAY BE OFFERED BY SELLER IN ACCEPTING ACKNOWLEDGING OR AMENDING THIS ORDER.
  • PRICE: The articles or services furnished under this order shall not be invoiced at a higher price than shown on the face of the order. No charges shall be allowed for packing, crating, freight, express cartage, demurrage or taxes unless specifically identified on the face of the order.
  • ANTICIPATION OF DELIVERY: Shipments of articles in excess of the quantity or delivery rate specified in the order will not be accepted. Excess articles will be returned at Seller’s risk and expense. The Buyer shall not be responsible for Seller’s advance purchase of material or fabrication of articles not reasonably necessary to meet the specified deliveries. As to all shipments to or from Buyer, Buyer’s count of articles shall be conclusive.
  • WARRANTY: Seller expressly warrants that the articles, services and technical information furnished hereunder shall be merchantable, free from defects in material and workmanship, suitable for the use intended and will conform to the applicable specifications, drawings, samples and descriptions, and if of Seller’s design, will be free from design defects. All warranties shall run to Buyer and its customers and shall be construed as conditions, as well as warranties, and shall not be deemed to exclude other rights of Buyer under law or this order.
  • CHANGES: Buyer shall have the right to make changes in the drawings, designs, specifications, quantities, and delivery schedules, methods of shipment or packaging and point of delivery of any of the articles or services to be furnished hereunder. If any such change results in a delay or increase or decrease in expense to Seller, Seller shall notify Buyer immediately and negotiate an equitable adjustment, provided however, that Seller shall always proceed diligently with the work, articles or services as changed. No claim by Seller shall be valid unless submitted to buyer in writing within 30 days from the date of such change. No change shall be effective unless authorized in writing by Buyer.
  • TERMINATION: Work may be terminated under this Purchase Order by Buyer in whole or in part at any time by written, emailed, or telegraph notice. Such notice shall state the effective date of termination, and upon receipt thereof, the Seller shall stop work under this Purchase Order and all subcontracts outstanding hereunder, at no expense to the Buyer. Seller must immediately take necessary steps to protect all property in his possession belonging to the Buyer.
  • INSPECTION: At the option of ICAG, all items covered by this Purchase Order are subject to surveillance and inspection by a ICAG inspector at the point of manufacture. The Seller shall furnish at no cost, the necessary facilities and equipment, and perform tests as required. The Seller shall provide sufficient advance notice to ICAG permit scheduling of Source Inspection. Final inspection and acceptance of all articles and services will be at Buyer’s plant, unless otherwise specified.
  • PATENT RIGHTS: INDEMNITY: Seller agrees to indemnify Buyer, its successor, assigns, agents and users of its products against loss, damage or liability, including costs and expenses, and attorney fees, which may be incurred on account of any suit, claim, judgement or demand involving infringement or alleged infringement of any patent or any unpatented right or inventions in the manufacture, use or disposition of any article or material supplied hereunder, provided Buyer shall promptly notify Seller of any suit instituted against it. At its option, Buyer shall permit Seller to defend the same or make settlement in respect thereof. Should the Seller perform development work in producing the material covered by this order, the Buyer shall receive a non-exclusive, royalty-free license to make, have made, use or sell inventions first reduced to practice through such development work.
  • BUYER’S PROPERTY, SPECIAL TOOLS: With respect to all tools, dies, molds, patterns, jigs, fixtures and similar items furnished to Seller by Buyer, or specifically paid for by Buyer (hereunder referred to collectively as “Buyers tools and dies”), Seller agrees:
    • Seller will use Buyer’s tools and dies only in filling order from Buyer;
    • Seller will return Buyer’s tools and dies on demand and in the same condition as when received, reasonable wear and tear resulting from the proper use thereof excepted, it being expressly agreed that the Seller shall be responsible for any damage thereto while in its possession, reason, reasonable wear and tear excepted;
    • Seller will not, without written consent of Buyer, remove Buyer’s tools and dies from Seller’s plant except to return to Buyer;
    • Wherever practicable, Seller will permit Buyer to inspect Buyer’s tools and dies at Seller’s plant during working hours;
    • on Seller’s failure to make delivery to Buyer of any of Buyer’s tools and dies on the written demand of Buyer, Buyer may, without notice, immediately, during working hours, enter upon any premises where Buyer’s tools and dies may be located and remove the same therefrom without incurring any liability on the part of Buyer or Buyer’s agents or employees in or to any suit, action or other proceeding by Seller
    • The Seller is held responsible for the protection; calibration and care, other than normal wear, of all Buyers’ production and inspection tools and equipment ICAG , for use in performance of this order.
    • In accepting this order, it is understood that the Buyer may withdraw the tool to produce the parts described herein without being charged with a withdrawal charge.
    • If Seller retains possession of any ICAG owned tools or other equipment, Seller agrees to indemnify and to hold ICAG harmless from any loss, damage or liability, including without limitation for injuries to Seller’s employees arising from Seller’s possession, storage, modification, or use of such tools or other equipment.
  • TECHNICAL INFORMATION: Drawing, specifications, photographs and other engineering and manufacturing information supplied by Buyer shall remain Buyer’s property, shall not be photostatted, photocopied, digitally scanned, or otherwise reproduced without Buyer’s consent and shall be returned upon demand. Any technical data, whether written or oral, relating to the object of this order shall not be divulged to others by Seller without the written permission of Buyer. Any information which Seller may disclose to Buyer with respect to the design or manufacture of the items or the rendering or services covered by this order shall be deemed to have been disclosed as part of the consideration for this order and Seller shall not assert any claim against Buyer by reason of Buyer’s use thereof.
  • APPLICABLE LAWS: The Seller warrants that the goods will be produced in compliance with the Fair Labor Standard Act, or 1938 as amended and the regulations issued pursuant thereto. The Seller agrees to comply with all other Federal, State and local laws, which related to the performance of this order and to hold Buyer harmless against Seller’s breach of this clause. This Order shall be construed according to the laws of the state of Arizona.
  • ASSIGNMENT; SUBCONTRACTING: Neither this order nor any interest under it shall be assignable, voluntarily, nor shall a subcontract be placed which requires completed or substantially completed articles or work covered by this order without Buyer’s prior written consent. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.


  • FIRST ARTICLE INSPECTION – shall be performed by the supplier prior to initial production and shipment to ICAG . The supplier shall furnish ICAG the material samples for the initial production. The sample shall be machined, molded, stamped or plated from the same material; process and manufacturing cycle as for the production run, including any sub-contracted processing based on production ready work instructions. Whenever practical, variable data is to be recorded and the inspection device REFERENCE INDIVIDUAL ICAG SITES FOR FIRST ARTICLE REQUIREMENTS Cpk value will be calculated for each Key characteristic. First article inspection approval is accomplished using an approved form, such as ICAG FAI, QAF034 or approved equivalent. FAI data will be report using the same units as the engineering document.
  • Note: If the sample does not pass its material\functional test, the product supplied with the samples shall be considered unacceptable and shall require improvement and corrective action or may result in failure to be awarded the purchase order.
  • CHEMICAL/PHYSICAL ANALYSIS – provide certificates for raw material and special processes such as plating, coating, heat treating, brazing, etc. The supplier shall maintain a copy for a minimum of seven (7) years after completion of the order, all procured raw material certifications, which must be readily retrievable and shall include as a minimum:
    • Part number and purchase order.
    • Applicable material/test specification, description, alloy, condition and revision.
    • Results of analysis, physical properties, chemical analysis and lot number(s).
    • Supplier to maintain copies of all raw material certifications and sub-contracted special processes. Supplier shall also obtain and maintain sub-tier supplier process certifications. Submittal is required for FAI acceptance. Supplier’s material/ special process and sub-tiered supplier/ processor certifications and test results shall be made available upon request. Special processes such as heat treating, annealing, plating, chemical etching, anodizing, soldering, brazing, painting, etc shall be referenced on the supplier’s FAI. Material Safety Data Sheet (MSDS) shall be provided when applicable.
  • STANDARD INSPECTION SYSTEM – as a minimum the supplier must provide product and processes that are controlled by a quality system that assures the following:
    • Maintains a documentation configuration control system to assure that the correct drawings, specifications, PO’s and revisions level are used.
    • Gauges and equipment used for processing and acceptance shall be calibrated at documented intervals and traceable to NIST and at 10-25% discrimination. The calibration shall be based on ANSI Z540-1, or equivalent.
    • Inspection capability to inspect all product requirements. Inspection system shall include documented results for incoming, in-process and final inspection. Product shall not be released to ICAG until successful completion of inspection checks are completed and documented. Inspection sampling maybe used, based on ANSI/ASQ Z1.4, Sampling Procedures and Table for Inspection by Attributes, utilizing C=0 criteria.
    • Inspection capability to inspect all product requirements. Inspection system shall include documented results for incoming, in-process and final inspection. Product shall not be released to ICAG until successful completion of inspection checks are completed and documented. Inspection sampling maybe used, based on ANSI/ASQ Z1.4, Sampling Procedures and Table for Inspection by Attributes, utilizing C=0 criteria.
    • Work instruction, test reports and inspection records shall be maintained.
  • RIGHT OF ENTRY – ICAG , ICAG customers and applicable regulatory agency shall be assured “right of entry” to perform Quality Audits and Inspection Surveillance at their discretion.
  • CONTROL OF NONCONFORMING MATERIAL – Nonconforming goods and/or services which deviate from the requirements as specified on the purchase order/contract and relevant drawings and specifications must be documented by the Seller and submitted to the ICAG Buyer for consideration and disposition. Non-conforming products shall not be shipped to ICAG until authorized by a ICAG Buyer/representative and must be identified with authorizing nonconformance document when shipped. If ICAG authorizes a deviation, the supplier must maintain a record of the expiration date, quantity and condition and insure compliance with the original or superseding specification when the deviation expires. At no point is it authorized for a supplier to send product to ICAG which does not meet the engineering requirements (nonconforming product), without first going though the deviation request process. If supplier finds discrepancy after order is shipped, it is their responsibility to notify buyer at ICAG .
  • CORRECTIVE AND PREVENTIVE ACTION – The supplier shall respond to ICAG requests for corrective action on or before the requested response due date. Supplier Corrective and Preventive Action (SCPA) form, QAF133 or approved equivalent shall be used.
  • CERTIFICATE OF CONFORMANCE (C of C) – Each shipment must be accompanied by a legible and reproducible, Certificate of Conformance. The C of C may be incorporated into the package slip. The C of C shall state as a minimum:
    • Original Manufacturer’s name
    • Drawing/Specification number and revision
    • Supplier (if other than A)
    • Lot Number or Date Code if applicable
    • Quantity Shipped
    • C of C statement specifying that the material meets the Purchase Order, drawing and applicable specifications
    • Inspection stamp or signature of suppliers’ representative, title and date
    • Specify non-conformance document number, if applicable
  • TEST REPORTS AND TEST SAMPLES – Suppliers to ICAG of raw material shall provide a material certification with every shipment. Test samples and test reports shall be provided by supplier to ICAG when requested for periodic product audit.
  • KEY CHARACTERISTICS – When ICAG drawing, specification and/or purchase order includes “key characteristic” requirements, the supplier shall employ an inspection plan. The inspection plan will require SPC, Cpk, a control plan or 100% oversight inspection. Each key characteristic must be measured and recorded on the FAI using data from a sample of (10) ten pieces. Key characteristic processing requirements are specified in ES600. Cpk values are reported on the FAI report.
  • KEY CHARACTERISTICS – When ICAG drawing, specification and/or purchase order includes “key characteristic” requirements, the supplier shall employ an inspection plan. The inspection plan will require SPC, Cpk, a control plan or 100% oversight inspection. Each key characteristic must be measured and recorded on the FAI using data from a sample of (10) ten pieces. Key characteristic processing requirements are specified in ES600. Cpk values are reported on the FAI report.
  • LIMITED SHELF LIFE MATERIAL – Materials or articles having characteristics subject to degradation with age shall be marked in a manner to indicate the date of manufacture and the expiration date. The supplier shall not deliver articles with less than 80% of shelf life remaining at the time of delivery. Examples of shelf life materials include but are not limited to shrink tubes, RTV compounds, sealants, rubber-molded articles, etc.
  • PACKAGING – The supplier shall package products to prevent damage during shipment. The supplier shall not package ICAG product directly against the surfaces of the shipping package/box. Protective insulating material including double boxing should be used. The protective abilities of the shipping package/box s shall not be degraded by over packing. The ICAG drawing references the specific packaging instruction. In the absence of a specific packaging instruction being referenced on the drawing, general packaging instruction are described in ES720.
  • ESD CONTROLS – Cables, cable assemblies and other products considered to be electrostatic sensitive devices must be checked for ESD and enclosed in ESD protective materials when delivered. ESD labeling indicating that the contents contain electrostatic sensitive devices shall be used.
  • RECORDS – The supplier must prepare and maintain adequate quality systems records, including inspection instructions, gage and test equipment verifications and calibrations, and engineering specification test methods. The supplier must also prepare and maintain quality performance records indicating inspection and test results. These records must be available for review by ICAG representatives, ICAG customer’s representatives, and any applicable regulatory organizations. Copies of individual records must be furnished upon request. All quality records retained for production of ICAG products must be kept for a minimum of 7 years and must be stored in a manner to ensure they remain legible and readily identifiable.
  • CUSTOMER ORDER, PRINT AND CHANGE CONTROL – The supplier must maintain a file of the latest customer orders, engineering drawing, deviations, and specification authorized through ICAG . If the engineering drawings and specifications reference other documents, the supplier must obtain and maintain these reference documents. Concurrent with the effective dates of product changes, the supplier must insure that the obsolete information is removed from all points of use. The supplier must maintain a record of change effective dates. All changes must have written ICAG approval prior to being incorporated in production.
  • PROCESS CHANGES – The supplier shall notify ICAG in advance of any major changes (new production machine, location change etc.) to the processing of ICAG product. This notification is required to be submitted in writing to ICAG Purchasing Department. ICAG will provide feedback to the supplier (prior to production using the new process) what actions must be undertaken prior to approval of new process – such as submittal of new First Article Inspection, site audit, etc.
  • SUBSTITUTIONS – The supplier shall not make any changes/substitutions to materials, products, or processes required by the engineering documents without written authorization from ICAG. Authorization may be contingent upon a facility visit.
  • SUPPLIER RATING SYSTEM – High volume suppliers are rated on quality, delivery, customer service, and process / cost improvements on a quarterly basis. A report will be provided as appropriate.
  • FLOW DOWN OF CUSTOMER REQUIREMENTS – The supplier shall flow down ICAG requirements to the sub-tier supply chain, when applicable.


  • ICAG is committed to continuous improvement, on-time delivery, and customer satisfaction